Quote:
Originally Posted by rglover
I initially had a credit of $499 when I swapped that caused my bill not to be paid by my credit card in the normal billing cycle last month. Then they reversed the credit and charged me for the Mogul, which was in shipment via a return kit I had called and ordered. I also received a text message from Sprint indicating my account was past due. I called customer service and they said don't worry, it will be cleared up and charged to your credit card this month. Yesterday I checked my bill and I had received a credit for the Touch purchase price of $499, plus tax for a total of $540 something. I did not get credit for the price I paid on the Mogul ($549 plus tax) but I'm not complaining since they swapped phones for me and I had purchased the Mogul about 90 days before the swap.
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This is actually similar to my situation, but the charge for the Touch never 'officially' showed up on my bill. I too was a 90 day Mogul owner. I have been tracking it online the whole month, waiting to see when the adjustments hit. The only place that even shows any sort of charge is on the order status, but like I said, it shows as being paid in full. So, no credit and no charge...yet. Of course, it is Sprint, which means that I will not do anything with the Mogul until after the New Year, and at least two more billing cycles to see what shakes out.