Quote:
Originally Posted by eabbbm
Question:
Install the program, now the mobile phone won't "BOOT" and non of the programs come on.
The mobile phone will not even show any Icons on the screen othe then a Black screen - blank.
Call Sprint for assistance, they said... it's the program you downloaded - has top be remover.
The Problem, how do I remove the program when I am not able to gain access to my phone?
Try a " soft Reset" no luck
Try a " Hard reset " no luck
Please help....
HTC 6850
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Press and hold the power button + the volume down button + the enter button(round button) all at the same time but do not release them, then with your stylus press the reset button on the bottom of the phone and a screen should come up with instructions on how to reset.