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Question:

Install the program, now the mobile phone won't "BOOT" and non of the programs come on.

The mobile phone will not even show any Icons on the screen othe then a Black screen - blank.

Call Sprint for assistance, they said... it's the program you downloaded - has top be remover.

The Problem, how do I remove the program when I am not able to gain access to my phone?

Try a " soft Reset" no luck

Try a " Hard reset " no luck

Please help....

HTC 6850