Quote:
Originally Posted by PIPS
Hey guys.
I really need to get my phone back to stock before I take it into the Sprint store for a replacement. I need help ASAP as my screen is non functional at times and could very well die out any second.
I need help with active sync. I’ve tried pretty much everything with no luck. When I connect my phone to my computer, the phone shows the charging icon but does nothing else.
At home I’m using vista and I’ve even tried it at my work computer using xp.
In the past all was needed was for me to uninstall wmdc on my pc and reinstall it for it to work but now, that’s a no go.
HELP ???
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...this could be a USB failure. When you connect to a PC, the device should prmpt you for what type of connection you want to establish, regardless of ActiveSync's presence, unless you disabled this.
To test, put your phone into bootloader [the tricolor screen] and connect the device to the PC via a USB cable. If the white area of the bootloader screen says "USB" you're good to flash. If it says "Serial"...no good.
You can try a different USB cable as a cheap and easy last resort...if that doesn't work, your usb may be shot.
You'll likely need an SD Card Reader and will want to read th thread on flashing from the SD.
I had to do this very recently to relock my phone for repair because the port died. PM me if you need help or direction...but those are a decent start.