just got off the phone with sprint after 2 days of non stop issues with them. im not getting a hero for free but i am getting one for only $80. i go to the corporate store tomorrow after work to pick it up and turn in my defective blackberry. im just glad this is a done deal now in writing. i swear sprint is a bear to deal with. if it wasn't for this offer i would of switched to at&t tomorrow and got 2 iphones.