Update: I picked up my NIB touch pro 2 today. I was still on my first TP1 but with multiple repair attempts. So =D>! So far none of the freezing that the TP1 had, feels much sturdier. Loving it so far.
Good luck to those still trying...
Quote:
Originally Posted by cbt007
Looks like I might be getting my TP2 soon.
I have 2 etickets for repairs at 2 different stores and was able to show that my issues were still present before leaving both times. One store said they would keep checking for refurb TP2 but later would not cause they ordered me a refurb TP1. The other store would not replace it with anything and referred me to microsoft's website for windows mobile troubleshooting.
Finally the last store I went to also said they would check for me (and they are not a repair store). I called about an hour ago and they have ordered me a TP2. Don't know if it's a refurb and I don't mind either way. Just happy to be getting out of this buggy phone.
I would also agree with the hints/tips that have been posted. I never mentioned the memo or showed the list to anyone, never demanded that I get a TP2, and be nice. Even when Sprint might be rude, which was the case when I spoke to a supervisor thru *2. They apparently left some nasty notes too, cause some that have looked at my account have commented on that.
And be persistent. I went to 6 stores, and the one that ordered the TP2 is an hour away from me.
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