Quote:
Originally Posted by cdodge
i am starting to think the phone was designed this way. if you think about it the issue only happens when the buttons are lit up. why would they have the same lighting go all around the screen? it seems that it would only make sense to have the lighting right behind the buttons. mine only bothers me because i have a gap on the right hand side and not the left. if it was centered it might not bother me as much
|
oh i forgot to tell my story.
So i call in to 611 for phone support and told them about the issue and they said they would send out another one or i could have ot replaced in the store. so i go into the store and they tell me they wont replace it becasue there is nothing wrong with it. i told them it shouldnt matter if ther is or not i am within my 30 days satifaction garauntee. then i asked if they dont follow that in the store. he said that verizon would not replce it at all. so i called back inot 611 while he was in front of me and had them sent out a replacement and he said wow, what a good deal. i said wow, 30 day satifiaction garauntee means 30 day satifaction garantee does that not make sense to you?
i was so close to closing my verizon account. why do the people in the store suck so bad when i have had nothing but great luck with the phone reps?