I was a verizon customer for 9 years. I hated them the whole time. I got tired of being nickel and dimed. I was paying 160-170 a month for 2 lines and 700 shared minutes and only one had unlimited data.
I dumped them last month, and moved to Sprint SERO. Now I pay 60 a month for 2 lines, each with 500 minutes, unlimited text, and data. So I am saving close to 100 a month, have more features, AND sprints network is about 6 times as fast as VZWs. Plus, in my area, Sprint has equal coverage as VZW.
On VZW I was lucky to get 200kbps and 400ms pings. On Sprint, I regularly see 1.2 - 1.9mbps, and around 100ms pings. Their speeds and call qualiry are far superior.
Oh, and a side note... I hated going to the VZW store for phone issues, they would weasel out everytime. So far with Sprint, I took a TP to the store as its charge jack was loose....in about 15 minutes, the guy come out, handed me a replacement, and already had my contacts and other data copied over. No questions asked. I for one am glad I left VZW for Sprint. I just wished I had done it 9 years earlier, had I known about SERO, I would have