Quote:
Originally Posted by smurfer87
well here is the real deal>
I saw a few people stating that sprint was replacing tp1 with tp2. I did my research and read all the policy's b4 calling sprint. here is was is going on,if you have insurance and its an issue other then hardware/software , your going to be getting a tp1 replaced by the insurance company "not sprint", if you "don't have" insurance and your HTC tp1 is still covered under the one year warranty and you call in or do the online replacement form, your going to still get a TP1. here is the loop hole, you have to walk into a sprint store and see a tech about the handset issue. if its an on going hardware issue they will replace the tp1 with the tp2.the catch! you have to have had your TP1 "REPLACED THREE TIMES" b4 getting a different of like model. and so I am getting a TP2 next week. hope to at lease !!!!!
|
The three phones remark from above is not entirely true. I was one of the people who was on their first tp and received a TP2 NIB. It has been said before , but it really just depends on your particular situation and the store you visit. There seems to be no set in stone policy that Sprint is following just guidelines for them to use their best judgment.