[Mutiny32]

Wirelessly posted (Sprint T7380: Opera/9.7 (WindowsMobile; PPC; Opera Mobi/35267; U; en; Presto/2.1.1))

You sounded very aggressive. The telling thing for me was you mentioning eye contact. I have eye contact issues and I read everything I can get my hands on about it. When you said he stopped making eye contact, he was trying to avoid escalation of the issue, especially when you said it was going to get personal. Locking eye contact between two angry men will likely end up in a fight.

To be honest, you sounded like you walked in there looking for a fight. He started raising his voice and cut you off because you were probably trying to tell him how it was going to be and trying to corner him. Beware of that, it's a good way to really start issues.The reps can only do what Sprint policy allows them to do.

As for the three weeks for the TP2, it is probably because they are having troubles filling demand. Verizon is selling them out as soon as they get them in stock.

I suggest next time you go into the store and be cool and collected. Telling someone it going to get personal is the fastest way to getting zero help from someone. In fact, he probably could have called the police on you at that point, as you just threatened him. Next time, ask for a store manager instead of trying to corner someone.

By the way, where is this Sprint Store?