I have the same problem today and I've got 3 technician and finally I've got a ticket but no call back from now. Do you know how to resolve this at our side or Some Telus techs need to do something at Telus side ?
Quote:
Originally Posted by mcal
Thanks for the help reading this thread was. I had been on calls with with about every one at Telus and even got put thru to HTC, all with no results. This was Tues AM to Turs PM.
This morning I got a call from a tech who was "the person". Went thru the usual stuff and then he run a trace while I was connecting. After a few adjustments on his end and as many restarts on mine........OMG (can I use that?) IT WORKS.
So now there "should" be an answer for others calling in.
 Me talking to Telus reps... |