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Old 11-06-2009, 01:21 AM
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canmx120
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Re: Help, can't get a data connectoin

Same deal with me, no connection still. I'm guessing thats why my phone was a refurb, because it didn't work to start with XD. If they dont get it working in the next day or so the guy at my telus store said I'd be able to just get a new phone, I might try for some free data, or try to get what was originally promised to me by loyalty and retentions, $10 off my $30 data plan for the next 2 years. I argued with a new rep for 10-15 minutes about this, even told them to bring up the call since its supposed to be recorded but they kept putting off the subject saying "oh, it was a mis-communication, she offered you this other $10 service for free" when I was actually offered both.
Kinda bummed, but I'll keep complaining and hopefully get my bill down from 80 to 60ish, with free caller ID and a new phone.
Wonder if you live near greenwood, ns? haha, thats the store I'm dealing with.
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