[Nomad Anonym]

Update

Still with no response form Telus tech support I went into the store this evening; four days after getting the phone. The tech savvy guy that sold me the phone said he had another customer come in with the same problem. Right now the speculation is that a batch of phones were sent out with the wrong programing and will likely need a new phone. He is waiting for confirmation before giving me another one because there is a good chance all the phones they have are buggered. So he is getting one in from another store to try and get that working for me.He got the other guy with the same problem a month of free data and said he would try to get me the same. to further compund the issue today was the launch of the new network and the iPhone. Telus 611 just hangs up. Good times.