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Old 11-05-2009, 10:45 AM
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Syph3r
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Location: Jacksonville, FL
 
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Wirelessly posted (Sprint Touch Pro: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3)

Quote:
Originally Posted by Dr.8820
Quote:
Originally Posted by buckstar0814 View Post
Please, for those that have replied to my post, re-read it. This is a business. I will do my job and do what Sprint tells me but Sprint has not said replace the TP1 with the TP2. If they did I would. End of story.

For the person who said something about the unemployment line think, I may be there along with many others from Sprint that have been laid off due to cut backs because of people like you scamming the system. Thanks.
you must work at the baymeadows store in jacksonville...keep turning them away...when they jump ship, i'm sure sprint will reward you for being a company man.
I went to that exact store and they were all A-Holes! Said I would have to leave it for 2 Hours for them to do a diagnostic on the phone (And there wasn't a soul in the store) I said "2 Hours, are you crazy" I could tell they weren't going to give me a TP2 at all.

Went to the Sprint Store in Orange Park, FL and the took me in right away and the lady took it back to the tech and with in 5 mins she came back out and offered me a Touch Pro 2 and the option of all those other crappy Phones (Snap, Tour.....) I about craped my pants when she said she had a TP2 that I could have. I was so excited

For anyone with a touch pro looking to get upgraded, the key is (play dumb) and act like a customer that truly likes the phone just is plagued by faulty hardware. They will see that you are not a scammer but someone who has just had problems with the phone. Whatever you do DON'T GET UGLY! That will not help you get what you want.

Truth be told if it wasn't for someone returning the phone (The touch pro2 they gave me was a 30-day return) I dont think they would have given\ordered me one at all. So I guess you could say I was lucky.

FYI: I am a $30 SERO user with TEP and my plan was not changed. I still have my upgrade too, but I did have to give them back my TP1 (with the extended battery I bought) Oh well, I'm happy!
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