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Old 11-04-2009, 10:45 PM
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mrfett79
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Re: My ordeal with sprint and trying to get a replacement phone

I agree Sprint customer service is the worst. I had to go for 3 weeks trying to get my TP replaced. I eventually went to a corp store the next city over because the corp store down the street from me was worthless. I was able to get the cs rep at the corp store to order me the TP new in the box. I told them over and over again that I would not accept a referb phone because they are worse than the defective phone I was returning. What really got me mad is that I went to price Verizon & AT&T because I wanted to leave Sprint because they have such horrible CS and found that to get a comp. plan it would cost me $40.00 a month more. This is why I have stuck with Sprint because they are cheap. No I know why. They certainly are not spending money on CS.
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