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Old 11-02-2009, 05:03 PM
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roopull
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Went through the online chat customer service, regular phone customer service, and then technical customer service to see if I could get THEM to figure out the GPS issue. None could. I was offered a TP1 by technical customer service and the online TEP replacement form offered me a TP1, as well.

The original theory for them offering the TP2 was that they weren't making the TP1, anymore, and the TP2 was the default Sprint replacement for it. It would seem to me that first, the TP1 is still available and second, the TP2 is NOT the default replacement. The default replacement is the TP1 (refurbed) or "any Blackberry, Treo 850 or HTC Dash" per the local service center.



In time, though, the TP1 will disappear because they're not making them anymore (that's the same thing that happened with the Apache & Mogul.) Then, I suppose, the TP2 will become the default replacement... it seems we're at that tipping point, now. I'll check back in a few weeks.
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