[fwaits]

Plug it in and look in the Device Manager in Windows for a device called 'Microsoft Windows Mobile Remote Adapter' under Network Adapters. If it is not there, see if there is a device in Other that is not setup. Open that item and have it update drivers and see if it will go out to Windows Update and get drivers. If you manually open Windows Mobile Device Manager does it show a device connected when you have it plugged in? You should see a picture of the Imagio and some options if so.