Ok so I finally have 2 of my TP's exchanged for TP2. The last one in the Redmond WA Sprint store. I was really polite as was the gentleman who helped me. I was getting a real run around at the Overlake Sprint store. I talked to the guy at the Redmond store and he apologized and said just come in and I will swap you for NIB out of stock. I went in and it was handled with in 15 mins. Great service knew his stuff. Said its policy to swap these out anytime there is a problem and the customer wants out. They want those phones gone. Anyway PM me with any questions as I won't be checking back here. Off to the TP2 forums

Good luck everyone.