Quote:
Originally Posted by Avareyne
Yes, if you are like me and only have a cell phone then echat will work with you. I just have them speak with tech support for me due to getting constant disconnects/dropped calls when in the middle of speaking to them. They offered me the TP2 (along with a bunch of others, including the Tour) but it was backordered so I go back every couple days to ask if it is in stock yet. This is nice because you have an actual LOG of them offering it to you. Which might be beneficial if it is still out of stock and you want to try a store (bring a copy).
Be nice and let them know you appreciate them calling for you. And I am asking that everyone not do this if you do actually have another phone to use.
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what exactly did you say to them that helped with your case? I have a receipt of the previous work order that they fixed my keyboard. but the keyboard is problematic again