[sleepybird]

Anyone heard of this department? I was going to leave Sprint but I received an email saying that my issue has been received by the Sprint Port Out Prevention Team and the representative assigned to work this issue will be e-mailing their contact information within 48 hours. It has been 3 days and I have not heard from anybody. Anyone has dealt with team before? Do they typically get back to you late? What's the strategy to negotiate with them? Thanks.