Quote:
Originally Posted by fishdood12
Just called becuause my TP1 is having problems. They gave me the list they could replace with and the TP2 was NOT on it. The guy said he did hear of them replacing them with the TP2 but they were out of stock right now so it is not possible for them to do.
Another TP1 is on its way and he said if/when I have a problem with it to try again and see if any TP2 are in stock.
This was talking to *2
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this is why i posted a couple pages back that every situation is different. how many tps have you had? what state are you in? how long have you been with sprint? the rep might be mis-informed, etc. some of this plays a factor. when i called *2, advanced tech support tried to get the tp working and could not. i was then told to go to a repair center. the repair center ordered the tp2 even though i was excepting another tp to come. from some of the posts i've read, some people haven't had a tp long and maybe that's the problem. a year ago today, i ordered mine thru telesales.