Quote:
Originally Posted by btstarcher
Sorry; yes, yours was the only worthwhile suggestion. I'm still trying to hard reset, but since I've not done it with this device I don't even know if I'm doing it correctly.
By the way, my question wasn't what to do about filing a claim; that's a last resort. I have insurance, and I will try that if nothing else works.
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Turn device off.. hold vol down and power.. should get you on the colors screen (bootloader)
Hold bot Send+End and power to hard reset..