[jman069]

As of 3 days ago Sprint has posted a notice that some HTC HERO phones may not be able to receive sms once a user has filled up the memory on the device.

Basically what happened in my situation was I went app crazy as I haven't seen this many apps since I got my iPod Touch and ran out of memory and didn't know it until I power cycled my device and ever since I haven't been able to receive sms though I can send them and I also couldn't get my VVM to activate after that.

According to sprint the device flags the system that it's memory is full and to stop sending (my understanding of their explanation that is) and despite removing apps or doing a hard reset or ##786# and MSL, sending a msg to I think 9999 and Allow All, updating PRL, Profile, and allowing not market app installs, or even loading a factory default rom from XDA will not fix it. Currently Sprint has investigated our reports but still determining the best way to fix it and if all else fails to fix this (meaning you should still call tech support if you haven't already) they recommend exchanging it since everyone is still under 30 days at the moment.

Not sure if this would effect every Device if you go app crazy and power cycle hours after hitting critical or if this is an android issue that neither sprint or google anticipated on the network but I hope it gets fixed soon. In my case my 30 days are almost up so the phone is going back and I will miss the on screen keyboard which is by far the best I've used and I will miss all the apps (especially the ones I paid for!!).

I may buy one off ebay and keep my upgrade eligibility once this is fixed or buy a Droid and try to use it on the now network or wait for Sprint to get either the HTC Passion or Motorola Droid.