Quote:
Originally Posted by IFMISM
actually it doesnt. like anything that falls under the 30 days you have to have the original box and reciept. without a purchase reciept showing what you paid they will not exchange it.
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Yes, meaning if you get a replacement phone that is not the same as yo had then you have 30 days (must keep all packaging) to say if the phone is something you wish to keep. After that 30 day time frame is up that phone would then have 1 yr (-30days you've already had it) and it would be considered under warranty. I have had to go through this issue 3 times with Sprint and Asurion. And I was even surprised that they started the 1 yr warranty on the phone over for the replacement device and stood by the 30 day period as well.