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Techno i just had the same problem with my phone. Lost sound to my external speaker, and microphone. pluggin in a headset does not work and neither does pairing with a bt. I have cleaned the pcb board 2 times really well hoping it was a small peace of dust cus the inside was so dusty but that did not work. So I have the feeling it is a hardware issue similar to yours. And I do not have insurance on this phone. The xv6800 dosent come out till dec 5th. Heading off to the vzw store to see what they can do for me and possiable a new phone untill I can get a xv6800.
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