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Old 10-28-2009, 03:09 PM
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bishainc
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Re: Asurion replacing TP with TP2

Well, I was really excited to get the Fedex package yesterday only to see that they sent a Tp not the TP2. I was (needless to say) pissed. Called Assurion, really nicely explained the situation. I was told that there's nothing in the system that shows I was going to get a TP2 and that since I have a TP that's all they could send me. After some nice talk about how I wouldn't get a replacement of the same crappy phone and how I WAS promised a TP2 since the TP wasn't in stock she connected me to a "fullfillment specialist" or something like that and told me it was up to him if we would do it.

Long story short, after being super nice, he overnighted a TP2 which is charging at home right now. Thanks everyone, now I'm off to wait for the unlocker!
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