Quote:
Originally Posted by scottmail
I am finally getting my TP2. I called and got a very nice Rep. Told him that I was on my 5 TP in 4 months and he is now replacing mine. Should be here by Thursday. All I did was ask him to ask his Supervisor to see if there was anything they could do for me, other than sending me another "broken" phone. I had my TP for 20 minutes and the Send/Receive/D-pad plate started to fall off. They understood my frustration and I was exceedingly nice.
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Whoa... you got a replacement from tech support through the phone? That's rare. After hearing everyone getting rejected, maybe it's worth a shot.