Quote:
Originally Posted by downtick
what was your story to get deduct waived?
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well mine was actually legitimate...i was trying to have the vm password reset so i can access it from another phone. My touch screen doesn't work nor does the numeric pad. When i called to have this done the lady winded up resetting my voicemail. Therefore i couldnt access any of my voicemail because you had to select options (via numbers and the # sign) and it can only be done on the initial phone. It was my bday and i had people calling me for jobs to be done and stuff. I emailed ecare and they didnt respond in a timely manner. So then i filed a bbb claim. they emailed me today coincidentally and i explained to them my situation. They also gave me a 25 dollar credit as well. so all in all 125 credit and new tp2.
