10-27-2009, 11:22 AM
|
 |
N00b
Offline
|
|
Join Date: Jan 2009
Posts: 44
Reputation: 5  Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
|
|
|
Re: Asurion replacing TP with TP2
Quote:
Originally Posted by kcgent4u
Ok, finally. Called in, talked to the rep, nice girl - played dumb and said "my order is still showing as 'in process' and I was told the TP2 was being ordered. Can you check the status?" She said the ticket was not placed but just in an open status right now, all she can offer is the TP since it's in stock. I asked to speak to a supervisor. When she came on I said the same thing, was promised a TP2 when it came back in stock, etc... Long story short, she said both the TP and TP2 are in stock right now (9:45 Central Time) and she placed an order for a BNIB TP2, shipped overnight. my advice... be polite!
|
did you get a confirmation email or number? i placed mine this morning and im worried about this "not going through" process people are talking about. she said it would be here tomorrow tho.
|