[Ed Zachary]

JDo,

So I guess you're NOT using WiFi.

The error message you cited earlier ("unable to connect. make sure user info is correct...") indicates that something was wrong with the logonID, the password, or the Captcha text that was entered.

Now for the painfully obvious (and what has hit me upside the head a few times). Make sure you selected Sirius in the dropdown and typed in your loginID, password, and captcha text correctly. All three, especially the captcha, are case-sensitive.

If you still get the "unable to connect. make sure user info is correct..." message, I'm at a complete loss...