[MisterMP0315]

Here is my story.

Early last week, I went up to the local Sprint store because my TP's touchscreen stopped recognizing touch...go figure. As soon as I walked in the store, the workers saw that I had a TP and literally BUT jokingly said, "Oh Lord. Don't come in here with those phones."

When asked what the issue was, I told them. He started to type in my information and asked if anything else was wrong with the phone and I told him that the side up and down button is missing...but it still works.

AS SOON as they noticed that, they were like..."Oh you're going to have to call insurance on this." I'm thinking...Are you serious? This is IMMEDIATELY after one of my friends told me that they were offering everyone with faulty TPs like 3 different phones...including TP2s.

The store wouldn't do an exchange and they wouldn't even try to fix my phone. It's highly nonfunctional without the touchscreen working because I can't navigate past the desktop. I can't respond to texts because the send button is only on the screen itself.

So I called insurance and they offered me everything but the TP2 for at least 100. Then, they offered a TP which would take 5-7 days...but also for 100. Yes...I have insurance.

I don't know what to do at this point.