The difference in our situation is they flat out told me they wouldnt replace it with the TP2. Retentions made me talk to the store manager, instead of doing it for me. They did offer me other phones, but kept refusing the TP2 saying they couldnt order it, or it was not on the list of compatable phones.
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Originally Posted by jewnas
Interesting this is pretty much the same situation I had (read a few pages back). I was patient with them and they were definitely willing to get me the TP2. They mentioned the Treo Pro and the Snap, but when I passed up the offers they said TP2. Be patient and nice and get them to sympathize with you.
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