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Old 10-26-2009, 03:50 PM
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Isror
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Re: What can I do to get Verizon to exchange my broken TP for a TP2

Quote:
Originally Posted by Singer_Actor View Post
Okay so I'm on my 4th of 5th Alltel TP, and i simply refuse to get a refurb, because I didn't pay $330 for a used phone, and I simply detest the Verizon model, which is not being sold anymore.
I'm going today to Verizon (because my screen is dead) and I want them to replace it with a TP2 for no cost.
What should I say.
Should I state that this whole thing is an inconvenience, im sick of this phone taking a crap on me every month, and I want to be respectably comped with a TP2 because thats what Sprint would do, due to their policy of returning a certain model phone more than twice (they upgrade you).
I honestly hate this Touch Pro because it breaks too often and I hate dealing with it, and I want the TP2. Thanks!
I don't know that they will replace the TP with TP2 for no cost. I got my Alltel TP replaced with a Verizon TP2 this past week from Asurion (insurance) for a deductible of $89. You might want to explore that route if you don't get any response about a free upgrade (which I highly doubt Verizon will offer)

Good luck, any more questions on how I got it replaced, check the boards or simply ask
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