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Old 10-26-2009, 01:29 AM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Quote:
Originally Posted by aceofspades923 View Post
Ok so if I understand this correctly, this is what I need to do to get a BB tour?

*I have TEP and it has been less than a year since I purchased the touch pro

- flash back to stock ROM
- relock phone
- make sure phone is still buggy
- go to repair store
- tell them about the problems
- (mention the Warrenty exchange list?)
- ask for a BB tour replacement

Anything I am missing here? Thanks for the replies.
I am not sure if you should mention the WEL list. I think that is what messed it up for a few people seeing as how we are really not supposed to know about it. In my situation they brought it up on their own and I just went along with it.

I recommend just see what they say first, if they offer to only replace it with another tp then bring up the list but not before. If they still won't do it, call customer support and try them because that is the avenue I had success with.
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