[ToxicToastKatz]

hahaha, on the other hand...I'm currently on the phone with Sprint Advanced Technical Support......a COMPLETE 180! The rep is very friendly, but her knowledge only extends to reading off of a "known issues list" of which she's reading verbatim whatever has been sent through to them on this list. The funny thing is, the list sounds like something that was created by a tech rep lurking on the boards and skimming the threads and only writing down the bare-bones details. WOW! Absolutely clueless.