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Old 10-25-2009, 06:07 PM
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elephant007
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Re: Asurion replacing TP with TP2

Quote:
Originally Posted by Quiksmage View Post
I think he means that he wasnt offered one at all. Not that he hasn't received an already ordered one in that allotment of time
You are correct... I called a week ago monday to get a replacement TP for my broken one, they didn't have any in stock and offered me a HTC Snap or Touch Diamond... I told them I'm not stepping down and asked about TP2 they said they're not issuing TP2s for TPs and to call again in 3-5 days, I called again this past Thursday, this time they offered me a Blackberry Curve... again I declined, informed them I wasn't stepping down, asked if they would give me a TP2 instead, they said they are not giving TP2s as replacements for TPs. They did put me on a back order list... Friday I received an email stating that a TP is being sent to me... Since it's the weekend, I'm not getting it til Monday.
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