Quote:
Originally Posted by bishainc
Well SOB, my claim from Saturday morning still hasn't processed and no confirmation email either. I called again and the lady at first was proceding as if I was calling to start the claim and it wasn't until I told her that I'd ordered one on Sat. that she looked at the notes.
She said that the rep had to do a manual order for the TP2 and that's why it hadn't gone through yet. Also, she said it's not guaranteed that it'll be a TP2 and if they're "out" they'll send a TP instead...I'll be pissed if that happens. Just have to wait and see I guess.
Anyone else that ordered it Saturday get a confirmation email?
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yes I got a confirmation email, but it doesn't say the device in there and now i'm kind of nervous that I'll suddenly get a refurbbed TP on monday. *twiddles thumbs*
Shipping confirmation:
Thank you for allowing Asurion to fulfill your insurance claim number "edited".
Your shipment was picked up from our facility by UPS on 10/24/2009.