Hot off the presses and straight from the horses mouth... not from some phone rep... but instead from the actual group at Sprint that develops and works on the handsets.
http://forums.buzzaboutwireless.com/...thread.id=2262
"Sprint and HTC regret any inconvenience customers have recently experienced with the Mogul. HTC is working on a new version of the software ROM for the Mogul which incorporates enhancements for Bluetooth performance and corrects issues that were unintentionally created by ROM version 2.16.651.0 (posted on HTC’s website on October 24). Both Sprint and HTC have begun testing the new software and are targeting to make it available for download by the end of November. Once fully tested the download will be made available at:
http://www.america.htc.com/support/m...downloads.html
As a short-term solution, customers who downloaded the ROM version 2.16 should download the previous ROM version 2.09.651.3 available at the link above. This will restore previous functionality to the device until a new version is complete.
Additionally, HTC is currently developing a separate ROM update which enables the EV-DO Rev. A and GPS capabilities that are already built into the Mogul hardware. Sprint and HTC plan to make this software ROM available in early 1Q 2008. We would also like to extend our thanks to those customers that have taken the time to identify and report these issues to us."