[Quiksmage]

I called Asurion on Saturday morning (about noon) to get a replacement phone as my Touch pro was lost. I was first offered a Blackberry, to which I said "No, I definitely cannot swap to that device". She put me on hold for two minutes, and then offered me the HTC Snap to which I responsded, "That really isn't a comparable device." She asked me, "What features are you looking for to make it comparable." I replied, "A slide out keyboard as it was the main reason I bought said device". She paused for a few seconds, then offered me the Touch Pro 2. I had the 100 dollar deductible added to my sprint account and I shall be getting it Monday. From the looks of things, I was one of the last people on Saturday to get the device, though that may be because my device was lost rather than damaged, but still functional. I assume that they can't make you wait on back-order if you have no device.

I forgot to mention that my Touch Pro was given to me for issues with the keyboard on the Mogul from Asurion when most people made the jump from mogul to Touch Pro via advanced exchange. I've had no issues with my Touch Pro and have never had any exchanges of devices besides when I went from Mogul to Touch Pro.