[chrialex]

Go into device manager and check to see if it is listed in there with an error for the driver. That is most likely what is going on now that I think of it. From what I can tell, it has 3 different 'modes' Drive, Sync, Modem, and separate drivers for each. If all else fails, you could try to see if window's built-in sync center will work. I don't have any experience with it so I couldn't advise you on how to set that up though.