Few things....
First, personally I think you should have pointed users at
SPB's site, not Sprints / Handmarks. Just my opinion...unless of course you work for Sprint then I can understand where you're coming from.
Second, there is a rather large problem with SPB Mobile Shell 3, that they never bothered to address / resolve in the recent 3.5 upgrade. That's here:
Official SPB Mobile Shell 3 Breaks TP2 Dialer's Contacts Options Thread; fixable?
Third, what about an option on the poll for "Already using it"? Otherwise I can't vote sorry.