View Single Post
  #484 (permalink)  
Old 10-24-2009, 10:51 AM
israelsanche@gmail.com's Avatar
israelsanche@gmail.com
Lurker
Offline
 
Join Date: Jan 2009
Posts: 4
Reputation: 5
israelsanche@gmail.com is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Asurion replacing TP with TP2

Just got my TP2 ordered as well.
Went to www.phoneclaim.com first to start my claim and offered me the Blackberry Curve, it asked to accept or deny it, once I denied it, it directed me to call asurion. Talked to the rep and she offered me blackberrys and the Treo pro. I told her nicely that those are not anywhere near comparable to the tp and I spent that much for the design and not having the keyboard on front as I accidentally pressed buttons while in my pocket. She apologized and told me that was all she was able to do. I kindly asked her if there was anyone else I could talk to offer me a real comparable phone, she then transferred me to her supervisor who was really nice and asked me why I didn't want the phones, he then put me on hold and then offered me the blackberry tour or the TP2. TP2 should be here on Tuesday. Claim was for a broken screen I legitimately accidentally broke getting out of my car.
Reply With Quote