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This is not really a fix, but I have seen a number of emails from people in similar straits who basically put an explanation into their mobile signature explaining why the gmail address, etc. is needed and reminding people to reply to the business address.
Long term solution - Exchange Server baby...
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XV6700 w/ Custom Apache WM6 Kitchen CE OS 5.2.1908 (Build 18508.0.7.0) - from Helmi_c and the guys at PPCGeeks.com
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