[neilson]

I went in for Advanced Exchange and all they offered(which they admitted, hey we're trying to get ppl out of the Touch Pro), were the Blackberry Tour, the HTC Snap, or the Blackberry Curve. I said no and they went and did the keyboard removal and adjustment.

At this point, should I call Asurion again and say that I went to the repair center and they worked on it, but the issues are still lingering?