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Old 10-23-2009, 03:54 PM
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smarcin
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Re: Considering getting rid of my Touch Pro for....

You won't necessarily have to lose your SERO plan. But, getting it converted so you can have a BB...well, it might take a few phone calls. I put my son on my account last year. He just "had" to have a BB. I have a SERO 1250. He only needed a SERO 500. He needed BES for his BB. That was the problem. It took both of us calling Sprint numerous times to get it right. What they have to do is make it a voice only SERO plan. Then add on the BB service. If you don't need BES, but just BIS, it might be either easier or less expensive. We were told that it would be $20, then $30, and finally $40 extra a month for BES. I complained long and loudly. We each ended up with 300 bonus minutes a month and a couple of other perks. So, you CAN do it. Best if you ask for either the Business department or for a BB specialist. You could also try whatever they are calling Retentions now. You might also consider either the Simply Everything plan at $99.95, or if you really know a Sprint employee and can get both his or her email and last 3 of his Sprint ID, you can get the Everything Plus Data 1000 minutes (off the SERO website) for $79.95 a month. Either one includes BIS. I know it sucks to pay $30 more a month, though. If you keep your SERO, and try and switch it like I did, it "might" be an extra $20 for BIS. I'm not sure. Of course, if you switch to one of the Everything plans (with data), you'll also get the free mobile to any mobile included. That might be worth it to you.
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