Quote:
Originally Posted by solewoman
i cant win. i called twice and told them keyboard screen issues. they said since sprint replaced it last time they will have to do it again. i did it online thru advanced exchange
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They don't deal with that stuff, it has to be PHYSICAL damage (cracked screen, water damage, etc,) if it's just a keyboard issue or screen issue that is a manufacturing defect and it's covered under warranty so you will have to call Sprint or.... your phone might just fall into the toilet and you have to call assurion LOL