I have been trying to use the online advanced exchange to exchange my Touch Pro. every time I try it I get one of two messages. The first one is:
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We are unable to process your request at this time due to an inventory system failure. Please allow 24 hours and try again or visit one of our Phone Repair Centers for further assistance. To find a Phone Repair Center, please select the Find A Store option at the bottom of this screen.
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The message I have got the past few days is:
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We apologize for the inconvenience; however, this site will be temporarily unavailable for maintenance upgrades until 7:00 am EST.
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Has anyone else had this problem? Could this be because they are out of Touch Pros?
I am on my second Touch Pro right now and although it would be nice to get a Touch Pro 2 I would be happy with a working Touch Pro. The one I have now worked good for a few months but has been going downhill ever since. The problems I am having now are call/data issues, charging problems, chipped chrome (not very important but was chipped out of the box and has got worse since. I would like to use the advanced exchange because I am a hour away from the nearest Sprint store.