[Radiohawk]

My story's long and confusing... so the short version. Been sent to a non-existent repair center, store 4 1/2 hours away.... told to flash the rom update, back to local corp store... with them finally agreeing to replace w/tp2, one catch... you guessed it, OOS!!! since the reflash of rom my radio started losing signal repeatedly and data connection would crap out. finally got tired of it all... called retention who hooked me up with tech support mgr... he then told me all he could do was replace w/ tp 1... but would be happy to send an email explaining my situation to a store manager... I had him send to dif store 1 hour away. When I talked to her she was the first very friendly Sprint rep who was interested in helping. and wonder of wonders offered the tp2 as a replacement. by the end of the phone call she gave me a warehouse ticket # saying it was for a tp2, here in 3-5 biz days... wahoo!! Patience and civility prevail again!!


By the way, thanks to OP.. and all who had positive input... helped a bunch!