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Originally Posted by everyday_geek
I had forgotten to download and install the .NET framework. As I said I use to do this all the time however forgot that I had formated my laptop since I did it last. SO I have that loaded now and am able to launch the program. I can sync my phone with no issues - however when I attempt to run the Verizon HSPL file (_035) and my phone is in boot loader mode it looks like it is going I get the status bar but it never moves from 0%. Then it tells me that it cannot talk to the phone and I have the option to "recover" which I have gone through. Is there something else I am missing? Again I have done this a million times without any problems - is there something new I don't know about ...?
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try this. click start-settings-connections-usb to pc, then uncheck or check the box under Activesync. Then try it again