I love when people ask these questions? Hey man, why don't you go down to a Sprint store and play around with one?? They let me play with it for about an hour before I made my purchase. Also go to
www.youtube.com and research the Hero. It is worth buying for a lot of people, but not everyone likes the same things or features. I thought it was worth it simply because I wanted something new, and was tired of WinMo devices. That is my opinion though. I love the media functionality of the Hero, I really don't ever see myself leaving the Android system now. Best!